What we keep, and why.

What we collect

• To fulfil an order: your name, delivery address, email and, if you give it, a phone number for the carrier.
• If you create an account: the same details plus your order history and saved addresses, so you do not type them twice.
• Payment details never touch our servers. Card payments are processed by Stripe, who handle your card data under their own privacy policy.

Cookies

Cookies remember your cart, login and selected delivery country. We also remember for 30 days when you dismiss or claim the welcome delivery offer so it does not keep appearing. We do not use advertising cookies.

Analytics

We measure how the shop is used (pages viewed, products added to the cart, checkout steps, orders) with PostHog, so we can find and fix what gets in your way. A random identifier in browser-tab storage keeps your experience consistent through reloads and lets us compare shop improvements with completed orders. It expires after at most 7 days and is not a cross-device identifier. It may be linked to your account while you are logged in. Offer choices and experiment groups can be saved with your cart and order. Nothing is shared with advertisers.

Who sees it

The carrier that delivers your order and the payment provider that processes it. We do not sell or rent your details to anyone.

Your rights

Ask us what we hold about you, ask us to correct it, or ask us to delete it. Email us and we will sort it within a few working days.